Here's How it Works
We live in a time when most everything is either acquired or delivered "on demand" and it was only a matter of time before the same paradigm would be applied to automobile parts. Think about the benefits:
On-demand parts means we won't try to sell you what we have on hand, but will look for the best combination of price/quality/expedience, based on the parameters provided in your request.
We have contacts around the world (especially in Italy) and we can locate parts that are rarely found or often described as being “No Longer Available” (NLA).
Sometimes new replacement spares can't be sourced or can't be found at a price that you may deem reasonable: if that's the case we'll look into aftermarket replacements for the same part. Did you know that many “original” parts are actually made by large manufactures like BOSCH, BERU etc. and can be found at a fraction of the OEM price? Try asking that to an ordinary auto parts dealer.
We provide (or recommend vendors who provide) the appropriate service if the part you are trying to replace can be repaired instead of replaced: while most parts dealers try to sell you their stock we will help have your part fixed if that's the most convenient way to proceed. Again, try asking that to an ordinary auto parts dealer.
In case we all agree that the best solution is to locate a used replacement part we have an extensive network of car breakers across the world. Many chances are that the part you need can be found in the form of a used spare. Once more, try asking that to an ordinary auto parts dealer.
Our service is personal: we communicate continuously with you through the process so that you'll know at every step the status of your request.
If you need for a replacement part RIGHT NOW we may not be your best choice. But if you are after a difficult-to-source, rare, discontinued or No Longer Available (NLA) part and are willing to wait a reasonable amount of time to obtain it - often at a surprisingly reasonable price - then we are your best bet.
We are a small operation, personable and eager to please. Our best way to communicate is via email, but please feel free to call us if you prefer. Sometimes we may be busy taking care of business and we may not be able to get to the phone in time to take your call. If that's the case please DO leave a message and WE WILL call you back soon.
Our contact information:
Affordable Supercar Parts, 4816 Southerness Way, Providence Forge, VA 23140 U.S.A.
Hours: Monday - Friday 9:00a - 5:00p Eastern Standard Time (EST)
Read to learn more? Here goes the fine print:
Shipping and Returns
When will my order be shipped?
Nearly all the items we sell are special-order: doing so allows us to find the best price at the time your order is placed . This, in turn, means that the items in your order are likely to be shipped from various locations (often Europe). An estimate of the lead time necessary to process your order and ship it to you is provided in the quote we provide following your request.
Do you ship outside the United States?
Yes. We ship worldwide using a variety of carriers. Please note that our export documentation conforms to United States laws — we do not "mark down" the value of your items, nor will we mark them as a gift. All shipments are shipped from Providence Forge, Virginia. All duties, taxes, and brokerage fees are your responsibility in your local country.
Do you ship to post office boxes?
Yes, but only via our US Postal (Economy) shipping service.
How can I track my order?
Yes, once an order has shipped, you will receive an email with tracking information.
What if I'd like to change my order after it has been placed?
Once an order is placed and your payment is made, it gets processed immediately and cannot usually be changed (this helps us get your order to you as quickly as possible). If you'd like to add items to your order, please call us at 804.557.0106 and we'll try to work something out.
Can I ship to an address different from my billing address?
Absolutely. When using our check-out feature you are able to enter a separate shipping address.
How can I return items?
All returns and adjustments must be completed within 30 days of purchase. It is the responsibility of the purchaser/installer to verify the correctness and application of the parts PRIOR to installation. We will do everything reasonable to satisfy you; please contact us via e-mail or phone to discuss the circumstances before returning any parts. Our customer service department will issue a Return Authorization Number which MUST accompany any return in addition to a copy of your original Sales Receipt. Unauthorized returns will not receive credits, and will be returned to you.
All returned parts must be in the original packaging and resealable condition.
All returns subject to a minimum 20% restocking charge.
Freight will only be refunded if return is a result of our error.
No returns will be accepted on open merchandise and/or installed parts.
Products ordered at affordablesupercar.com may only be returned if found to be defective upon receipt. Further, all electrical, hydraulic, precision calibrated, custom cut, wheel bolts, spacers, car covers, tools, and exhaust components are special-order/non returnable items.
Disclaimer of Warranties
Unless specifically stated Affordable Supercar Parts does not offer any warranty on any products or services. Affordable Supercar Parts hereby expressly disclaims all warranties either expressed or implied including any implied warranty of merchantability or fitness for a particular purpose. Affordable Supercar Parts neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of this item/items.
Affordable Supercar Parts shall have no liability for:
Any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or inaccuracies in correlating to the site material
Any errors, omissions, or inaccuracies in or relating to the site material regardless of how caused, or delays or interruptions in delivery
Any decision made or action taken or not taken or not taken in reliance upon the site material
Any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of the our website generally
In no event shall Affordable Supercar Parts be liable for any for any special, incidental, consequential, exemplary or punitive damages for any loss of profits, goodwill, use or other intangible losses including in negligence, whether remote, proximate or foreseeable, and whether or not Affordable Supercar Parts has been advised of the possibility of such damages, arising out of or in connection with the use of our products.
Logos and Images
All the logos and names appearing on this site are for nominative and informational purposes only. No endorsement, sponsorships or other involvement of any automobile manufacturer is intended. Any logo or image is completely consequential and is only for displaying the product and its attributes for the benefit of the customer.
Disclaimer of Endorsement
Reference to any products, services, hypertext link to the third parties or other information by trade name, trademark, supplier or otherwise does not constitute or imply its endorsement, sponsorship or recommendation by us. Nor is an endorsement by us implied by such links.
It is not our intent to knowingly infringe on any copyright in our use of icons and other material on this Website. All material used is, to the best of our knowledge, either in the public domain, our own property, or the property of advertisers or contributors. If you believe otherwise, please contact us with full and pertinent details so that we may resolve the issue in a timely manner.
Accuracy of Information
While every effort is taken to keep the information available in this database current and accurate, errors may from time to time occur and we will not accept any responsibility for errors of inaccuracy or omission. If you are aware of any such inaccuracies, please send an EMAIL note and any such errors reported will be corrected in a timely manner. If you feel that there is information missing that you would like to see posted for others to use, please email us.
We respect each customer's right to personal privacy.
We collect and use information through our web site only in the ways disclosed in this statement. This statement applies solely to information collected through the Affordable Supercar Parts web site. Affordable Supercar Parts will never sell any information about our customers to any company or website.
Affordable Supercar Parts collects information through our web site at several points. We collect basic information about visitors from orders, inquiries and forms submitted to us. We do employ cookies. A cookie is a small text file that our web server places on a user's computer hard drive that is a unique identifier of their visit. Cookies enable us to track usage patterns and deliver customized content to users. Our cookies do have an expiration date and do not collect personally identifiable information.
The information collected by Affordable Supercar Parts will be used for contacting the customer about their order. We will not supplement information collected at our web site with data from other sources, such as credit history, to authorize purchases. We offer links to other Web sites. Please note that when you click on links to other web sites, we encourage you to read their privacy policies. Their standards may differ from ours. If our policy on information collection or use changes, we will advise you by listing any additions or clarifications here.
If problems arise, users may contact Affordable Supercar Parts by email or phone. We are committed to resolving disputes within a timely manner.
Data Storage and Security
Affordable Supercar Parts protects your user information with the following security measures: 128-bit SSL encryption during checkout. All data collected from the Affordable Supercar Parts website is kept on a offline database, preventing any unauthorized access to our customer data.
Please contact us if you have any further questions about privacy or security.